Technology

High-quality Switches: Kopp Receives PLUS X AWARD 2024 for Highest Customer Satisfaction

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(Kahl am Main, March 2024) "How reliable is a brand promise, and how satisfied are Germans with their brand after purchase?" This question is examined every year by the independent jury of the PLUS X AWARD, and Kopp has once again been honored with one of the coveted awards for its switches. Stephan Dörrschuck, Managing Director of Kopp, stated: "Switch programs have always been a core part of Kopp's product range. We are very pleased that our deeply rooted commitment to always offer our customers suitable solutions with the best possible quality is once again recognized with a PLUS X AWARD in this segment in 2024."

Last year, Kopp, the renowned expert in electrical products and solutions based in Kahl am Main, received the coveted award in the categories of "Highest Customer Satisfaction" and "Specialist Retail Brand of the Year."

Top-Quality Switch Programs
It is no coincidence that Kopp continues to excel, particularly in the switches category. Almost 100 years ago, Heinrich Kopp started in the market with switches. Since then, the products have been continuously developed or newly designed to meet various requirements and needs. Kopp offers switch solutions for both specialist and retail markets. In addition to classic push-button, rocker, and dimmer switches, including a variety of frames, the portfolio of this traditional manufacturer also includes multifunction switches and switches for smart home systems.

Quality Assurance
"In the switch programs segment, Kopp focuses on particularly intensive quality assurance and continuous improvement processes, allowing us to offer customers a regular 20-year warranty on the switch programs. This is a special feature among manufacturers of electrical products today," said Stephan Dörrschuck. The reoccurring award of the PLUS X AWARD 2024 for highest customer satisfaction confirms Kopp's quality initiative officially. The award is considered the largest innovation award for technology, sports, and lifestyle, recognizing products for their quality and innovation.

For more information about Kopp's product range and the company, visit www.kopp.eu.

About Heinrich Kopp GmbH

With over 7,000 items, Heinrich Kopp GmbH (Kahl am Main, Bavaria) is one of the leading German manufacturers of electrical engineering products and components for specialist and retail trade. The product range, which includes the Professional and Do it yourself segments, ranges from classic plug and switch programs to mobile personal protection switches, dimmers, motion and presence detectors, to innovative home automation and building management systems as well as holistic photovoltaic solutions. The company sells its products in numerous European countries as well as worldwide and has three other locations in addition to its headquarters. Kopp employs a total of 550 people, including 320 at the headquarters in Kahl. Quality is the highest priority at Kopp, which is why the company has been voluntarily tested and certified according to DIN ISO 9001:2015 since 1993 and has been a member of the German Society for Quality for almost 50 years. V. and provides a 20-year guarantee on switch programs. Sustainability has always been an important part of the company philosophy. Kopp has already been awarded and certified several times for its measures to reduce carbon dioxide emissions and in the area of ​​resource saving (recycling). Stephan Dörrschuck is the managing director.